Q: You've received a call from an unknown person claiming to be from tech support, stating they've detected a problem with your computer and need remote access to fix it. Which of the following should be your action?
- Ask them to email you detailed information about the problem with your records.
- Hang up and directly call your computer's brand's official tech support number.
- Try to fix the problem yourself based on their instructions.
- Grant them access; they're trying to help.